FS business solutions the sister company of Australian Based Joya Medical Supplies is after a passionate Customer service representative with a real attention to detail. At Joya Medical Supplies, We have clear vision to be the place where a diverse mix of talented people want to come, to stay and to do their best work. You will work with small dynamic team across our 2 already established websites.
Answering detailed product and service questions. Identifying and fulfilling customer needs to achieve satisfaction. Handling complaints, providing appropriate solutions and alternatives. Keeping records of customer interactions, processing customer accounts and filing documents through our 24/7 live chat, email or Phone call.
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication, writing, speaking, listening and presentation skills
- Ability to multi-task, priorities, and manage time effectively
- Bachelor’s degree (any field) essential
- essential throughout English Medium
- experience with medical background will be an advantage
- Basic computer knowledge
- Rotational shift,
- BENEFITS OF WORKING WITH US:
- Good pay rate.
- Bonus.
- Work with renowned Australian company.
- night shift, weekend and public holidays allowance
- International Calling Process for Ecommerce Portal
Address: 606 to 610, Mayfair Corporate Park, behind DPS School, Kalali, Vadodara, Gujarat 390012.
Pay : No bar for right candidate
Job Type: Full-time
Pay: From ₹20,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance
Ability to commute/relocate:
- 606 to 610, Mayfair Corporate Park, behind DPS School, Kalali, Vadodara, Gujarat 390012: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Required)
Experience:
- total work: 2 years (Required)
- Customer service: 2 years (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Mail ID:career@fsbusinessolutions.com
Note: No call or What’s up msg are allowed just send your resume on:career@fsbusinessolutions.com
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Schedule:
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Kalali, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
